Delete Account

Request the permanent deletion of your Fortunara Express account

What happens when you delete your account?
  • Your profile and personal information (name, email, phone) will be permanently deleted.
  • Your order history and all saved preferences will be deleted.
  • All your saved delivery addresses will be deleted.
  • Your securely stored payment methods will be deleted.
  • Your favorite restaurants and discount coupons will be deleted.
  • You will not be able to recover your account or associated data after deletion.

Note: Certain transactional data may be retained for up to 5 years to comply with legal and tax obligations under Costa Rican law. This data will be anonymized and will not be linked to your identity.

Sign in to delete your account
To delete your account, you must sign in first. If you cannot access your account, you may also request deletion by sending an email to soporte@fortunaraexpress.com from the email address associated with your account.
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